As a community-led charity (registered charity no. 295857), the Limehouse Project is only able to carry out its many works thanks to the support and generosity of countless individuals, funders, local partners, and businesses, all of whom continue to believe in our efforts.
So, whether you have a little time spare, are eager to share your expertise, have a great idea for a new community project, or simply want to have some fun raising much needed pounds, look no further! And we, in turn, will do what we can to provide you with new skills and great new experiences to help make you feel as valued and as appreciated as you deserve!
Please use the links below to navigate to different parts of the page.
We are looking for those who have the desire to get behind our aims and mission and the passion to make it a reality. For our dynamic staff, working at the Limehouse Project is more than just a job; it is a conscious decision to get involved in real and often difficult situations, knowing that each and every action undertaken makes a real difference to the lives of some of country’s most vulnerable individuals and families.
We value diversity and look to recruit people with unique skill sets and experience. If you are up for the challenge, we would love to hear from you!
Application Pack (where required):
Please download and complete the following documents and send to firstname.lastname@example.org
2020-2021 Annual Report & Accounts.
Limehouse Project is an Equal Opportunities Employer.
Job Title: x2 Front-Line Generalist Adviser
Accountable To: The Director
Responsible To: Advice Services Manager
Hours: 21 hours per week
Annual Salary: £13,049
Location: Limehouse Project (On-Site)
Closing date: 4th of December 2023
We are looking to appoint an experienced Front-Line Generalist Adviser with excellent written and verbal communication skills with an ability to develop and maintain effective working relationships with people from diverse communities and backgrounds. If you want to join a friendly, compassionate and hugely dedicated team, Limehouse Project is the place.
We are looking for someone who will commit to the aims and values of LHP and the provision of high-quality advice and support services for our clients.
You will need to be compassionate, empathetic, and sensitive with excellent listening skills to capture the needs and issues of the clients.
- You must have great people skills
- Ability to handle difficult telephone conversations
- Good communication and written skills
- Confident and able to react quickly
- Well organised, a process-driven individual who can work independently as well as part of a team
PURPOSE OF THE JOB:
We are seeking an empathetic and resourceful Front-line Generalist Adviser to provide generalist advice and support to individuals seeking assistance in various areas at the front line. This role involves being the first point of contact, and your primary responsibility is to provide empathetic and accurate information across a broad range of issues, such as welfare benefits, housing, money & debt etc. Carry out effective triaging, ensuring individuals receive accurate and timely advice and can access the appropriate support and services according to their needs.
The Front-Line Generalist Adviser will be responsible for administering the front-line services, including advice telephone line, incoming referrals, reception drop-ins and supporting the admin volunteers.
To read the full Job description and specification please see the below link to the recruitment pack
To apply. please complete the application forms to the left for the LHP Personal details forms, Application form and Equal Opportunities and Diversity form.
Hundreds of volunteers have dedicated their time, energy and expertise to improving the lives of thousands of local people and families who, whether due to poverty, social marginalisation or racial discrimination, often find themselves unable to access the help, support and guidance they need. The Limehouse Project was founded by three inspirational volunteers, so it is only fitting that volunteers continue to lie at the very heart of all we do.
So whether you have just a few short hours to spare or are willing to donate whole days, weeks and even months to the service of your local community, we would love your assistance. Please scroll to the section below to see some of the ways in which we could use your help.
How You Can Help
Help Raise Funds
Fundraising groups are essential to the Limehouse Project: not only do our fundraisers directly raise money for much needed projects for disadvantaged young people, the elderly, and educational opportunities for women, they also raise awareness of who we are, why we exist, and what we do, whilst simultaneously enabling us to expand our networks and reach out to more people in need of our help.
It’s easy to set up your own fundraising group on behalf of the Limehouse Project, and the time commitment is simply dependent on how much spare time you have and how much of that time you want to give. It could be as simple as getting together with your friends or colleagues, and turning what you already do into a fundraising opportunity – such as turning group lunches into a lunchtime book club, embarking upon sponsored sports activities, hosting fundraising dinners or coffee mornings, organising neighbourhood bake sales or having a monthly quiz night.
Or, if you have less time (and energy!) to organise events of your own, why not attend one of our many fundraising events held during the course of the year? We do all the hard work, and you have all the fun while helping us raise a little money in the process. What could be easier?
However and whatever you decide to do, we will provide you with all the information and support you need to help you begin your own fundraising efforts. And what’s more, to thank you for your efforts, we will keep you up to date with how your money is being spent, and on whom it is being spent.
If you are interested in launching your own fundraising activities on behalf of the Limehouse Project, or would like further information on the programmes we are currently delivering and which require urgent support, please contact Farida Yesmin at email@example.com
Give Us Your Views
One of the most important resources the Limehouse Project has to hand, is the people that help make us what we are. It is only by listening to local people, local partners, our staff and our volunteers, that we understand not only the greatest needs and challenges being faced by minority communities today, but what actions need to be taken in order to help people overcome those challenges and meet those needs.
If you are aware of an unmet need felt by a particular group of your local community living in or around the London Borough of Tower Hamlets, and have an idea for a community project which may assist them, please do not hesitate to contact us. Whilst our resources will unfortunately not permit us to realise or assist with all the fantastic ideas that come our way, we will aim to help you raise awareness of the difficulties being faced, and undertake what works we can with local partners to address the issues at hand.
If you would like to share an idea as to how we could help local people, please click here.
The Limehouse Project has a long and successful history of working with businesses both large and small for the greater benefit of our local communities. From linking local shops and businesses with schools and colleges to working with Tesco’s Body Shop and Carrillion to help people into employment, we understand the very important role companies of all sizes play in strengthening and inspiring their surrounding societies. If you work on behalf of a company and are looking to reach out to grassroots organisations, here are just some of the ways in which you can help us…
1. Make us your “Local charity of choice” for a year
Highlight your company’s commitment to both your staff and its corporate social responsibilities by making the Limehouse Project your very own local charity of choice for a year. By nominating a charity of the year, you will not only generate positive PR opportunities, help build staff morale and encourage greater team building, but you will also have the unique opportunity of better understanding the communities upon which your future successes may lie.
2. Match fund one of our schemes
Help us to launch much needed programmes for a cause of your choice. From new sports programmes for girls or our luncheon club for the elderly, to new advice services for young victims of family breakdown or bullying, we have a wide range of projects which need that little extra boost to really take off.
3. Sponsor an event or a project
As well as fundraising or recreational events, the Limehouse Project also hosts a number of networking and discussion events for local and national partners and providers. Your support would help us to expand the scale of our events and enable us to raise more funds or reach out to more people in need of our help.
4. Lend us your expertise
Support need not come in the form of a cheque – if you have financial, legal, IT or programme development experts within your organisation who would like to assist us, we would heartily welcome their contributions of time and knowledge to help keep us abreast of the latest developments.
5. Make a company donation
Your company can help make a difference to families across Tower Hamlets by nominating the Limehouse Project as a recipient of a one-off donation. We are more than happy to ensure donations are invested into projects in which your company has a particular interest (such as sports, assisting young people or empowering marginalised women).
For more information about our corporate donation schemes, please contact: Farida Yesmin on firstname.lastname@example.org