Limehouse Project offers advice on a range of social welfare issues through face-to-face and telephone advice sessions. As well as delivering our advice services on site, our Advice Team also works closely with a number of other delivery partners to ensure we are available to offer advice and support at a number of locations in Tower Hamlets for the local community, making our services more accessible.
What People Say
"I can’t thank Limehouse Project enough for helping me out with a substantial winter bill which was over £500, being an OAP I was unable to pay the bill, thanks to the staff in Limehouse Project they managed to write the debt off and get me on a discounted tariff."
"I will always be grateful to Limehouse Project for arranging a grant in order for me to purchase a fridge to keep my medicines; being on benefits and having absolutely no funds meant I would have been left without a fridge if it wasn't for the people at Limehouse Project."
"I had my benefits seized by the DWP, this meant I could have been without any funds for a long time, it is only for the assistants in the Limehouse Project who challenged the decision of DWP and had my deferred benefits paid to me, and continued to receive my benefits."
"I will always be grateful to the staff at Limehouse Project for their invaluable help for challenging the DWP’s decision, when assessing my medical situation DWP failed to recognise my medical condition and cancelled my benefits. It was the very able staff and volunteers who challenged the DWP and I continued to receive my benefits which I was legally entitled to."
"Thanks to Limehouse Project, they helped me prepare for my appeal against the DWP’s decision based on my disability, with the help of Limehouse Project the decision was found in my favour by the tribunal, and I was awarded with my benefits."
"I never really appreciated the work advice centres do until you helped me with my energy bills and for all the money saving tips and I saw the dedication. I am so grateful that this service is here to help us at our time of need."
"The experience has been eye opening for me and my family as we never knew how much saving could be made by making small changes in our home. We will all work towards these changes to make saving in the home."
"After speaking with Limehouse Project energy advisor I was able to recognise why my utility bill were so high, I changed my tariff from price promise to fixed dual tariff and made a savings of £346.27 on my annual bill, Thank you!"
"I was very stressed and shattered of the thought of been alone, but Limehouse Project helped me in every way they could to get me back on my feet again, I have to keep going for my children, I feel am allot happier now feel comfortable to share my problems with Limehouse, I will continue visiting Limehouse Project."
"Being in a new environment dealing with clients with various needs given me a sense of responsibility. It has been a learning curve dealing with these issues, but have learnt a lot through this experience."
"This is so different, learnt so much, much better than if I stayed indoors!"
"I got the job .... I AM SO HAPPY ... I just want to take this opportunity to say a BIG THANK YOU for your support and advice. It's meant so much to me really I mean that from the bottom of my heart. We need more great people like yourself.
Thank you thank you thank you :)"
“My mental and emotional wellbeing improved within minutes once I explained my circumstances to the adviser who assisted me. It felt easy to discuss my problems with the Limehouse Project without being judged. Thank you Limehouse Project for being there during my difficulty.”
“I had borrowed a lot of money for the funeral costs and was embarrassed of borrowing further money from family to help with paying my bills. The amount of the debt was worrying me so much I could not feel comfortable to discuss this with anyone until I came to Limehouse Project. The staff were very helpful and listened to my issues. I am now aware of how to avoid further debt and will for future speak about issues instead of leaving this to a stage where I could have lost my entitlement. Thank you Limehouse Project for taking over the stress and helping me in such difficult times.”
“I was very scared after a received the letter from the third party debt collectors, a debt of over £8,000 is a lot of money for me and my partner to pay back. Limehouse Project helped me manage this debt and payback the amount with an affordable re-payment plan. I was extremely stressed and had no idea how to deal with this, thank you so much.”
“I saw Jemimah last year and switched supplier and she set up direct debit plan as well putting me on a price freeze plan until Nov 2017. I am happy with this supplier and the outstanding service, help and advice received from Limehouse Project and Jemimah hence why I have come back again for advice and to see if I can save more money on my energy bills. I had my tariff reviewed today and the most I will save is £100 so I preferred to stay and instead apply for warm home discount saving me £140. I am very happy with today’s service."
Dear residents We are aware that many of you may be concerned about Coronavirus (COVID-19) and the current risks to your health. As valued service users, we want to let you know that the health and well-being of both our staff and local residents is also of paramount importance at this difficult... Read more →