Learner Story of the Month: July 2018

Banner - Ms H Case Study

Name: Ms H

Project Participated: Childcare Plus Project / e3 Project

Dates: Apr 2016– Jul 2017


Ms H, of Bangladeshi ethnicity, is a mother of 3 children. She had enrolled in a volunteering role and was doing her English language Entry 3 course.

Ms H was keen to develop her English and find work.

Journey with Limehouse Project:

A friend gave a leaflet about the CC+ project which she was about to start so Ms H decided to go along to find out more information and enrol onto the project herself.

She saw it as a good opportunity to develop her skills as well as improve her English speaking. The location was also convenient as the course was taking place in her child’s school and walking commute from her house.

Ms H was assessed and started on the 12 week Capacity Building course at Swanlea School. In addition she had one-to-one support with the project worker to help with her CV and identify an action plan. As a result she was also referred for further training and job brokerage support.

Regarding the course Ms H said:

“The teacher was very good, and explained things very well. Some topics were difficult but it was good for us to learn about. I particularly enjoyed the teamwork activity. I improved my confidence and how to communicate with others.”

One thing she took away is the importance of working together in groups, as she said it is safer in the numbers and more things can be achieved together. Some of the activities made her feel like she was in nursery again but she enjoyed it, and appreciated that it was a good way to remember topics which can otherwise be forgotten if they were just reading from a piece of paper.

When asked what her recommendations would be to improve the course she responded:

“It would have been nice if it was longer or if it was twice a week, it would have helped more in my learning.”

Outcome and Progression:

Ms H completed the Capacity Building course then went on to register for Functional English Level 1 and with another English conversation project with the Limehouse Project, which involved a trip outside the classroom to another centre. There she learnt about the services and discovered opportunities her family could get involved in.

She also gained several one day accredited training including Level 2 Award in Food Safety, in Emergency First Aid and in Customer Service.

She also succeeded in finding work as a carer, following training for two days. Ms H is now confident to travel to different locations and work with English speaking clients.


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