We’re here to help you take control
Feeling stressed about money & debt? We’re here for you. Our friendly advisors are here to listen and offer advice and support to help you manage your money and work towards becoming debt-free. Whatever your situation, we provide advice that’s easy to understand, supportive, and non-judgmental, helping you feel more confident and in control of your money.
We can advise and help you to:
- Understand your options
- Make a clear, manageable repayment plan
- Council Tax debt
- Welfare Benefits debt
- Rent Arrears
- Utility debts include water debts, fuel debts and energy debts
- General debts
- Money management
Find answers to questions about Limehouse Project’s free services, community support, volunteering, and ways to get involved.
Limehouse Project is a community-based charity in Tower Hamlets, East London, dedicated to supporting residents through free advice, employment training, education, health, and wellbeing services. Our mission is to help families and individuals improve their quality of life and achieve greater independence.
We provide a range of community support services, including:
• Advice & Advocacy on welfare benefits, housing, immigration, and debt.
- Education & Training, such as ESOL (English for Speakers of Other Languages) and employability courses.
- Family Learning & Women’s Empowerment programmes.
- Health & Wellbeing workshops and community activities.
You can book an appointment by:
- Calling us on our main office number (listed on our Contact Us page).
- Sending an email with your contact details and the type of support you need.
- Visiting our office during our advice drop-in sessions (times are listed on the website).
Please note that some services require appointments, while others are open on a first-come, first-served basis.
Most of our services are completely free for residents of Tower Hamlets and neighbouring areas, thanks to funding from local authorities and charitable grants. Any sessions with a small fee (such as specialist training) will be clearly advertised.
Our services are open to everyone in the community. Some specific projects may have eligibility criteria (for example, families with young children or individuals seeking employment support), but we’ll always guide you to the most suitable service.
We are proud of our multilingual team. Many of our staff and volunteers speak Bengali, Sylheti, Urdu, Spanish, and Arabic, (africian) alongside English. If you require interpretation in another language, we will do our best to arrange support.
We welcome volunteers who are passionate about helping their community! You can get involved in areas such as administration, advice line, teaching, community outreach, or events.
To apply, simply visit our Volunteer page or email us your CV with a short note about your interests and availability.
Yes. Many of our advice and learning sessions are available via phone, email, or video call, depending on your needs. Please check our service pages for up-to-date information or contact us to arrange remote support.
We are funded through a mix of grants, local authority partnerships, charitable foundations, and community donations. Every pound we receive goes directly toward delivering free services and supporting vulnerable residents.
You can make a secure donation online through our Donate page. (Friends of Limehouse – Donations of any size are greatly appreciated and help us continue offering free advice, education, and empowerment opportunities to local families.
Our client, a single and vulnerable older woman, had fallen into significant Council Tax arrears after her son and his family moved out of the property. Feeling overwhelmed by enforcement letters and final notices, she reached out to Limehouse Project Advice Service for help, extremely stressed and anxious about her situation.
Our advisor, Ruhela Akhtar, worked closely with her to contact the relevant organisations and departments, helping to set up affordable payment plans. During the process, we also discovered that part of the arrears had already been recovered, meaning she only had a small balance left to pay. This outcome brought immense relief to our client, and she shared how supported and cared for she felt throughout the process of getting advice and support from Limehouse Project Advice Service.
Testimonial from client
I am an elderly person living on my own who speaks very little English and has no IT skills. Before coming to Limehouse Project, I was extremely stressed and anxious about my benefits and debt issues. The support I received from Ruhela Akhtar over the last few weeks has been so helpful and reassuring. I don’t know what I would have done without her help. I feel so relieved and happy with the service.